Contact information

Contact Us

At Naiskin, we are committed to providing you with prompt, helpful, and friendly support. Whether you have questions about our products, need help with an order, or simply want to connect, we’re here for you.

How to Reach Us

Email
For general inquiries, order updates, or feedback, contact us at:
hello@naiskin.com or naiskin.co@gmail.com
We aim to respond within 24–48 business hours.

Phone
Prefer to speak with someone? Give us a call:
016-616 5019 or 03-4162 5488
Available during business hours.

Business Hours
Monday to Friday: 10:00 AM – 6:00 PM (MYT)
Closed on weekends and public holidays.

Address


Naiskin HQ
16, Jalan 4/4C,
Desa Melawati,
53100 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur, Malaysia

Common Reasons to Contact Us

  • Order status, tracking, or delivery issues

  • Product inquiries or usage guidance

  • Returns, refunds, or exchanges

  • Wholesale, partnership, or media inquiries

For order-related support, please include your order number to help us assist you more efficiently.

We appreciate your trust in Naiskin and look forward to assisting you on your wellness journey.